Help Center

Frequently Asked Questions

Find answers to the most popular questions about working with kotia.app

5 categories 27 answers
Total questions: 27

General Questions

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kotia.app is a platform for creating quality content using artificial intelligence. We offer three main tools: long-form article generation with research and fact-checking, deep research on any topic analyzing dozens of sources, and news creation adapted to your style and audience. The project is built with care — every feature is crafted for quality.
You can create three types of content. Articles — SEO-optimized long-form pieces (500–2000+ words) with source links and fact-checking. Research — deep analysis of any topic using Gemini Deep Research, analyzing dozens of sources over 5–60 minutes. News — find current news and create content in your style for your blog or publication.
Yes, all articles are always unique and generated from scratch. We don't copy or paraphrase existing content — each article is created based on original research through multiple stages of writing, editing, and fact-checking.
Most likely — no. The text is validated by different AI agents at different stages. The probability that one agent writes something questionable and several others don't catch it is extremely low. Our multi-stage pipeline ensures natural, high-quality output.
The interface is fully localized in 6 languages: English, Russian, German, French, Spanish, and Portuguese. You can create content in any of these languages. Research results and AI thinking steps are also translated in real-time.
Use the built-in Support Chat — click the chat icon in the interface. You can also email us at hello@kotia.app or write to our Telegram. We read and respond to every message.

Content Creation

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There's one assistant that you talk to in plain language. The home screen offers four services — Research, Article, News, and Agent — each with a library of ready-made prompt templates to help you get started. The assistant decides on its own which tools to use based on what you ask, so you don't need to choose a mode upfront.
Article generation takes 15–25 minutes — 6 sequential stages: planning, source search, evidence gathering, structuring, writing, and final editing. Each stage takes 2–5 minutes. This approach ensures high-quality, well-researched content.
Yes! You can refine any article through the chat. Simply describe what you'd like to change — add a section, change the tone, update information, expand a topic. The system saves up to 5 versions of each article, so you can always go back to a previous version using the version dropdown in the article view.
Deep Research uses Gemini's advanced capabilities to thoroughly analyze a topic. It searches and analyzes dozens of sources over 5–60 minutes, showing you its thinking process in real-time. You can also request follow-up research to expand on specific aspects. Just describe your topic in chat — the assistant will run the research.
Just describe what news you're looking for in chat. The assistant searches current news via Google RSS, shows you the sources found, and creates the selected news in your style. You can customize the author's tone, target audience, and publication name.
Yes! Batch generation lets you create 2 to 20 articles in one go. Set up your topics and parameters, and the system will generate all articles simultaneously. You can track the progress of each article individually. Tokens are charged per article based on the options chosen.
Yes. Every time you refine an article, the previous version is automatically saved. Up to 5 versions are stored (oldest are replaced when the limit is reached). You can switch between versions using the dropdown in the article view.
On any message in the chat, hover over the three-dot menu and select "Report". Describe what went wrong — we review every report personally. If the system produced clearly unsatisfactory results due to an error, we will refund the tokens spent on that operation. You can also use the Support Chat to discuss quality concerns directly with our team.

Tokens & Payment

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An estimated cost is charged when you confirm an operation. After completion, the difference is refunded if the actual cost was lower. Approximate costs: chat message — ~1 token, chat with Web Search — ~12 tokens, article generation — ~90-250 tokens (estimate: 150), Deep Research — 250-400 tokens (estimate: 250, varies by complexity), news search — 5 tokens, news creation — 10 tokens, article refinement — ~15 tokens.
Each day we top up your bonus token balance to 100: if you have fewer than 100 bonus tokens, the difference is credited at midnight UTC. If you already have 100 or more, no top-up happens. Bonus tokens are spent first, before purchased ones, so you can run basic operations for free every day.
No, neither purchased nor bonus tokens ever expire. Bonus tokens are topped up to 100 at midnight UTC if your bonus balance is below that; purchased tokens stay forever. Bonus tokens are spent first, preserving your purchased balance.
YooKassa is currently available for CIS users (payment in rubles). Stripe for international users is coming soon. Cryptocurrency payments are also available — contact us via Support Chat or Telegram.
Larger token packages include generous bonuses: Mini (1,000 tokens, no bonus), Standard (4,000 + 400 bonus tokens, 10% extra), Optimal (10,000 + 1,500 bonus tokens, 15% extra), Maximum (20,000 + 5,000 bonus tokens, 25% extra). The bigger the package, the more bonus tokens you receive — up to 25% extra.
Every new user can test the service using bonus tokens (100) completely free. If you purchased tokens and want a refund, it's available within 14 days of purchase for unused tokens. Bonus tokens are non-refundable. Request a refund through the Support Chat or by contacting us directly.
Yes, cryptocurrency payments are available. Contact us via Support Chat or Telegram — we'll arrange everything quickly.

Technical Questions

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The platform uses several AI models: Gemini, Claude, Codestral, and DeepSeek. The system automatically selects the optimal model for each task and has fallback to alternative models for reliability.
Yes. Web search is built into the assistant and turns on automatically whenever your question needs fresh data — current news, statistics, recent events, or anything time-sensitive. You don't need to enable anything yourself. A web search costs approximately 12 tokens per query.
Yes, your data is stored securely in an encrypted database. We don't share your data with third parties under any circumstances. Your generated content belongs entirely to you. We use secure HTTPS connections and follow data protection best practices.
Your library holds up to 50 files. When you upload a 51st file, the oldest one is automatically deleted to make room — no error, no manual cleanup. If that file was attached to a past chat and the assistant needs its content again, that turn will continue without it. To keep an important file around, just upload it again.

Account

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You can register with Google (one click) or with email and password. Email registration requires email verification. Either way, you'll immediately receive 300 welcome tokens to start exploring the platform.
All your created content is available on the History page. You can filter by content type (articles, research, news), status, and language. Click on any item to view the full result, switch between article versions, or continue working in the chat.

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